Grievance Cell
We are dedicated to resolving your concerns quickly and fairly.
Grievance Redressal Mechanism
At Dzire Wellness, client satisfaction is our utmost priority. Customers, Direct Sellers, or other stakeholders may lodge their grievances with the following officers:
Grievance Redressal Officers
We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.
Grievance Redressal Process
Lodge Complaint
Submit your grievance details through the online form with all necessary details and information.
Acknowledgment
Our support helpdesk will acknowledge your submission and generate a unique tracking ticket within 48 hours.
Review & Resolution
The Grievance Redressal Officers investigate the matter thoroughly and aim to resolve it within 30 days.
Nodal Escalation
If you are not satisfied with the proposed resolution, you can escalate the matter to the Nodal Officer.
